General terms and conditions of sale
OVERVIEW
This website is operated by Carte-urbex. Throughout this site, the terms "we", "us" and "our" refer to Carte-urbex.
These General Terms and Conditions of Sale (hereinafter referred to as "GTC") apply, without restriction or reservation, to any purchase of the following services.
Our website specializes in selling GPS coordinates. These coordinates specify the ordering, payment, and delivery conditions for products ordered by customers. The products offered for sale on www.carte-urbex.com are GPS coordinates provided by geolocation providers, allowing customers to geolocate a number of addresses of potentially abandoned locations.
The main features of the products and services are presented on the website www.carte-urbex.com
The customer is required to read these terms and conditions before placing any order. The choice and purchase of a product or service is the sole responsibility of the customer.
These terms and conditions are accessible at any time on the website www.carte-urbex.com
The Customer declares having read and accepted these Terms and Conditions by ticking the box provided for this purpose before initiating the online ordering process on the website www.carte-urbex.com
Our store is hosted on Shopify. They provide us with the e-commerce platform that allows us to sell our products and services.
ARTICLE 1 – TERMS OF USE OF OUR ONLINE STORE
By accepting these Terms and Conditions of Sale and Use, you declare that you have reached the age of majority in your country, state or province of residence, and that you have given us your consent to allow any minor dependent on you to use this website.
Using our products for any illegal or unauthorized purpose is prohibited, and you must not, in the course of using the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms, viruses, or any other code of a destructive nature.
Any breach or violation of these General Terms and Conditions of Sale and Use will result in the immediate termination of your Services.
ARTICLE 2 – ORDER
The ordering process involves the following steps:
- The customer selects the product they wish to purchase.
- The customer accesses their virtual shopping cart.
- The customer is invited to create a customer account or to log in to their customer account if they wish, this is not mandatory.
- The customer fills out a form containing the information necessary for their identification and the processing of their order: first name, last name, postal address, telephone number, email address.
- The customer accesses their order summary. They are invited to review their order to identify any errors that may have been made in entering the data. The customer can modify their order and correct any errors.
- The customer confirms their order by clicking on the designated button. The order is then transmitted to Carte-urbex;
- The customer is invited to choose their payment method and then proceed to online payment on a secure page.
- Carte-urbex is informed of the payment and the customer receives an acknowledgement of receipt of their payment.
- The order is confirmed when the company receives payment from the customer.
ARTICLE 3 – PRICE
The Services are provided at the rates in effect as listed on the website www.carte-urbex.com ,when the customer registers the order.
Prices are expressed in Euros including VAT.
The company Carte-urbex reserves the right to modify its prices at any time, but the product will be billed based on the rate in effect at the time of order validation and subject to availability.
ARTICLE 4 – PAYMENT TERMS
We have two payment methods: credit card and PayPal.
Bank Card:
We use credit card payments via the SHOPIFY PAYMENTS platform.
Payment is made on the day the order is placed by the Customer via a secure payment system. The bank cards accepted by the bank managing payments made through the website www.carte-urbex.com are those bearing the "CB" logo and those bearing only the "VISA" or "MASTERCARD" logos.
ARTICLE 5 – CONSUMER'S RIGHT OF WITHDRAWAL AND ORDER REFUNDS
In accordance with Article L 221-28 of the Consumer Code
"For the supply of digital content not supplied on a tangible medium where performance has begun after the consumer's express prior consent and express waiver of their right of withdrawal."
In accordance with Article L221-9 of the Consumer Code:
"The contract shall mention, where applicable, the consumer's express agreement to the provision of digital content independent of any physical medium before the expiry of the withdrawal period and, in this case, the consumer's waiver of the exercise of their right of withdrawal."
Furthermore, in accordance with Article L221-13 of the Consumer Code: "Where applicable, the professional must provide the consumer, under the same conditions and before the expiry of the withdrawal period, with confirmation of his express agreement for the supply of digital content not presented on a physical medium and his waiver of the right of withdrawal."
Once the sale of a product on our site is confirmed, no exchanges, credits, or refunds are possible. We cannot cancel an order once you receive the GPS coordinates that grant you access to the location you purchased. Furthermore, Carte-urbex is not responsible for any errors you may make in your selections at the time of purchase.
However, if you have purchased one or more properties that have become rehabilitated for various reasons: renovation, new owner, destruction, etc.
You can request an exchange in the form of one rehabilitated location = 2 free locations of your choice.
The client is obligated to provide proof that the property has been renovated. We will not proceed with any exchange without this proof.
Your request should be sent to the following address: contact@carte-urbex.com
ARTICLE 6 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if the information available on this site is inaccurate, incomplete, or outdated. The content of this site is provided for general information purposes only and should not be your sole source of information for making decisions without first consulting more accurate, complete, and up-to-date sources. If you decide to rely on the content presented on this site, you do so at your own risk.
This site may contain some historical information. This historical information, by its very nature, is not current and is provided for reference purposes only. We reserve the right to modify the content of this site at any time, but we have no obligation to update the information on our site. You agree that it is your responsibility to monitor changes to our site.
ARTICLE 7 – DELIVERY AND PRODUCTS
Unless otherwise stated in the offer, the delivery time is instantaneous.
The ordered products are sent by email in the form of GPS coordinates, to the email address provided by the customer when placing their order on the website www.carte-urbex.com
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. All product descriptions and prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.
We do not guarantee that the services, information, or any other products you have obtained or purchased will meet your expectations, nor that any errors in the Service will be corrected.
ARTICLE 8 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or from the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting you at the email address and/or billing address/phone number provided when the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate order and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.
ARTICLE 9 – PERSONAL INFORMATION
The submission of your personal information on our store is governed by our Privacy Policy.
ARTICLE 10 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, delivery times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate, at any time without prior notice (including after you have submitted your order).
We are under no obligation to update, amend, or clarify information in the Service or on any related website, including but not limited to pricing information, except as required by law. No specified update or refresh date in the Service or on any related website should be taken to indicate that information in the Service or on any related website has been modified or updated.
ARTICLE 11 – THE SELLER'S EXCLUSION CLAUSE
- Carte-urbex does not guarantee the accuracy of individual addresses and maps. Indeed, we are not a travel agency but simply a search facilitator.
- Please note that we only sell GPS coordinates that may correspond to abandoned locations. Under no circumstances does this authorize you to access the location without the prior consent of the owner, the local council, or law enforcement. Failure to comply will result in legal consequences. Carte-urbex does not encourage the violation of private property and strongly discourages any illegal activity.
- Carte-urbex cannot be held responsible under any circumstances for damage, theft of equipment, fire, collapse and any other type of event that may result in injury, deprivation of liberty or death of the client.
- The practice of urban exploration (Urbex) can be severely punished by law, since entering someone else's property, whether by force or not, is punishable under Article 226-4, paragraph 1 of the French Penal Code. Carte-urbex accepts no responsibility for the consequences of unauthorized entry.
- For property owners, if your address appears in our database, please contact us as soon as possible at contact@carte-urbex.com
ARTICLE 12 – DISPUTES – MEDIATION
Every consumer has the right to free access to a consumer mediator for the amicable resolution of a dispute with a professional. To this end, the professional guarantees the consumer effective access to a consumer mediation service.
If the customer is a consumer within the meaning of Article L612-1 of the Consumer Code, any legal relationship between the contracting parties is subject to international law, and the jurisdiction competent for any dispute relating to this contract is exclusively that of the customer's main residence.
ARTICLE 14 – PROHIBITED USES
In addition to the prohibitions set forth in the General Terms and Conditions of Sale and Use, you are prohibited from using the site or its content: (a) for commercial purposes; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state ordinance, law, rule, or regulation; (d) to infringe upon or violate our intellectual property rights or those of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against anyone based on sex, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or any related or independent website, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, hijack a domain, extort information, crawl, scrape, or scan the web (or any other resource); (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security measures of our Service, any other website, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating these prohibited uses.
ARTICLE 15 – SEVERABILITY
In the event that any provision of these General Terms and Conditions of Sale and Use is deemed to be illegal, void or unenforceable, that provision may nevertheless be enforced to the fullest extent permitted by law, and the unenforceable portion shall be deemed to be severed from these General Terms and Conditions of Sale and Use, such severance not affecting the validity and enforceability of any other remaining provisions.
ARTICLE 16 – CHANGES TO THE GENERAL TERMS AND CONDITIONS OF SALE AND USE
You can view the most recent version of the General Terms and Conditions of Sale and Use at any time on this page.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms and Conditions of Sale and Use by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes to these Terms and Conditions of Sale and Use constitutes acceptance of those changes.
ARTICLE 17 – INTELLECTUAL PROPERTY
Access to the website www.carte-urbex.com grants the client a private and non-exclusive right to use this site.
All elements published on the website www.carte-urbex.com including texts, photographs, logos, animations, videos, individual coordinates, maps by region, maps by department, maps by country… are the property of the seller and its partners and are protected by French and international laws relating to intellectual property.
Any reproduction, in whole or in part, of this content is strictly prohibited and may constitute an infringement of copyright.
Questions regarding the General Terms and Conditions of Sale and Use should be sent to contact@carte-urbex.com



