Privacy Policy

ARTICLE 1 – PERSONAL INFORMATION COLLECTED

When you make a purchase on our store, as part of our buying and selling process, we collect the personal information you provide to us, such as your name, address, and email address.

When you browse our store, we also automatically receive the Internet Protocol (IP) address of your computer, which allows us to obtain more details about the browser and operating system you are using.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

ARTICLE 2 – CONSENT

How do you get my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery, or return a purchase, we assume that you consent to our collecting your information and using it for that purpose only.

If we ask you to provide personal information for another reason, such as marketing, we will ask for your explicit consent or give you the opportunity to opt out.

How can I withdraw my consent?

If after giving your consent you change your mind and no longer consent to us contacting you, collecting your information, or disclosing it, you can notify us by contacting contact@carte-urbex.com

ARTICLE 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms and Conditions of Sale and Use.

ARTICLE 4 – SHOPIFY

Our store is hosted on Shopify. They provide us with the online e-commerce platform that allows us to sell our services and products to you.

Your data is stored in Shopify’s data storage systems and databases, and in the general Shopify application. Your data is kept on a secure server protected by a firewall.

Payment:

If you make your purchase through a direct payment gateway, then SHOPIFY PAYMENTS or PAYPAL will store your credit card information. This information is encrypted according to the Payment Card Industry Data Security Standard (PCI-DSS). Information related to your purchase transaction is retained as long as necessary to complete your order. Once your order is finalized, the purchase transaction information is deleted.

All direct payment gateways comply with the PCI-DSS standard, managed by the PCI Security Standards Council, which is a joint effort of companies such as Visa, MasterCard, American Express, and Discover.

The PCI-DSS requirements ensure the secure processing of credit card data by our store and its service providers.

For more information, please see the SHOPIFY Terms of Use and Privacy Policy here:

https://www.shopify.com/legal/privacy

ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES

Generally, third-party providers we use will only collect, use, and disclose your information as necessary to perform the services they provide to us.

However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.

Regarding these providers, we recommend that you carefully read their privacy policies so you can understand how they will handle your personal information.

Keep in mind that some providers may be located or have facilities located in a different jurisdiction than yours or ours. So if you decide to proceed with a transaction that requires the services of a third-party provider, your information may then be governed by the laws of the jurisdiction in which that provider is located or the jurisdiction in which its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, the information about you used to complete the transaction may be disclosed under U.S. law, including the Patriot Act.

Once you leave our store’s site or are redirected to a third party’s website or application, you are no longer governed by this Privacy Policy or our website’s Terms and Conditions of Sale and Use.

You may leave our website by clicking on certain links on our site. We assume no responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.

ARTICLE 6 – SECURITY

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed inappropriately.

If you provide us with your credit card information, it will be encrypted through the use of SSL security protocol and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally recognized industry standards.

COOKIES

Here is a list of cookies we use. We have listed them here so you have the option to choose whether to allow them or not.

Your email address will necessarily be requested if you wish to receive our Newsletter.

Identity Data such as your name, profession, email address may be requested via the contact form;

Browsing Data: Data about how you use the Site including: IP address, browser used, browsing duration, search history, operating system used, language, and pages viewed;

Data concerning your visits to our Site, including traffic data, log files, and other communication data or resources you use when accessing our Site.

Data related to the use of social networks when you use their features

ARTICLE 7 – AGE OF CONSENT

By using this site, you declare that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor under your care to use this website.

ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so you know what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you wish to access, correct, modify, or delete any personal information we have about you, or if you simply want more information, contact our privacy standards officer at contact@carte-urbex.com