Privacy Policy

ARTICLE 1 – PERSONAL INFORMATION COLLECTED

When you make a purchase from our store, as part of our buying and selling process, we collect the personal information you provide to us, such as your name, address, and email address.

When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address, which allows us to obtain more details about the browser and operating system you are using.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

ARTICLE 2 – CONSENT

How do you obtain my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we assume that you consent to our collecting and using your information for that specific purpose only.

If we ask you to provide your personal information for another reason, for marketing purposes for example, we will directly ask for your explicit consent, or we will give you the opportunity to refuse.

How can I withdraw my consent?

If, after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information or disclosing it, you can notify us by contacting us at contact@carte-urbex.com

ARTICLE 3 – DISCLOSURE

We may disclose your personal information if required to do so by law or if you violate our Terms and Conditions of Sale and Use.

ARTICLE 4 – SHOPIFY

Our store is hosted on Shopify. They provide us with the online e-commerce platform that allows us to sell you our services and products.

Your data is stored in Shopify's data storage system and databases, and in the general Shopify application. Your data is kept on a secure server protected by a firewall.

Payment :

If you complete your purchase through a direct payment gateway, Shopify Payments or PayPal will store your credit card information. This information is encrypted according to the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction information is retained only as long as necessary to complete your order. Once your order is complete, the purchase transaction information is deleted.

All direct payment gateways comply with the PCI-DSS standard, managed by the PCI Security Standards Council, which is the result of a joint effort by companies such as Visa, MasterCard, American Express and Discover.

The PCI-DSS standard requirements ensure the secure processing of credit card data by our store and its service providers.

For more information, please see SHOPIFY's Terms of Use and Privacy Policy here:

https://www.shopify.com/legal/privacy

ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES

In general, the third-party providers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.

However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.

Regarding these providers, we recommend that you carefully read their privacy policies so that you can understand how they will handle your personal information.

It's important to remember that some suppliers may be located or have facilities in a jurisdiction different from yours or ours. Therefore, if you decide to proceed with a transaction that requires the services of a third-party supplier, your information may then be subject to the laws of the jurisdiction where that supplier is located or where its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your information used to complete the transaction could be disclosed under United States law, including the Patriot Act.

Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms and Conditions of Sale and Use.

You may be redirected to other websites by clicking on certain links on our site. We are not responsible for the privacy practices of these other sites and recommend that you carefully review their privacy policies.

ARTICLE 6 – SECURITY

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, it will be encrypted using SSL and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry-standard security measures.

COOKIES

Here is a list of cookies we use. We have listed them here so you can choose whether or not to allow them.

Your email address will be required if you wish to receive our Newsletter.

Data relating to your identity, such as your name, profession, email address, may be requested from you via the contact form;

Navigation data: Data relating to how you use the Site including: IP address, browser used, browsing time, search history, operating system used, language and pages viewed;

Data concerning your visits to our Site, including traffic data, log files and other communication data or resources that you use when accessing our Site.

Data relating to your use of social networks when you use their features

ARTICLE 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor dependent on you to use this website.

ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell you products.

QUESTIONS AND CONTACT INFORMATION

If you wish to access, correct, modify, or delete any personal information we hold about you, or if you simply want more information, please contact our Privacy Officer at contact@carte-urbex.com